Below are some common questions our customers have before ordering. If you have any other questions, please just send us an email:
Yes. Everything we sell is guaranteed 100% authentic. The original recipe is included with every item.
We do not accept returns. All sales are final. However if something is wrong with your item or purchase we will do our best to resolve the issue. You can cancel your order before it ships. Once shipped there will be no cancelations accepted.
Yes, you can cancel your order before it ships. Once shipped there will be no cancelations.
We do not accept returns or exchanges. All sales are final.
Yes, if you would like to make an offer on a product you can use the "Make Offer" Button on the product page.
Yes, you can. All items must be shipped to our warehouse and have all original recipes and documentation. The items will be legit checked by us and approved to sell in our store or sent back to you.
Yes. We will legit check your items for a small fee of $9.99
You purchase the item in the size you want from us in advance. We will secure the item on the release day. If for we cannot get the item you we refund you 100% of your money the following day after the release.
Cancelations for pre-orders will only be accepted if requested more than 24 hours before the release day.
We update and restock the website as products come in. It's best to check daily to be on top of our inventory. Items sell out very fast.
Yes, all orders in the USA are shipped free of charge.
1-3 Days for in-stock items. Our shipping is faster than amazon prime.
Yes, we provide 24/7 customer support 365 days of the year.
Long Island, New York.
We offer numerous different International shipping options. Rates are calculated at checkout.
Yes, You can come to our store by appointment. Please contact us to setup a time and day to come in.
Yes, we use PayPal to process all orders. Every purchase is protected but Buyer/Seller protection.
We issue full refunds for orders that can not be fulfilled. Refunds are instant but may take a couple days to show on your stamens depending on how you paid.